Hands-On Experience
With nearly three decades of operation in Uganda and many more years of combined safari experience, we are proud to be one of the longest-established and premier safari operators in the country. We collaborate with an extensive network of like-minded suppliers and partners—both locally and internationally—to promote sustainability and stay abreast of the latest developments in this fast-paced industry.
As proud members of trade and industry associations such as AUTO, ATTA, ESTOA, and USAGA, we are committed to maintaining the highest standards. Our company is owner-managed, with our founding Directors actively involved in the day-to-day operations. They regularly visit our lodges, camps, and boat operations, as well as personally use our services and those of our partners, to ensure everything meets the exceptional standards our guests deserve.
Vehicle Fleet
It all began with an old-model Landcruiser called “Betsy” which was used to “explore” the region and its suitability for safaris. We have experimented with many types of vehicles and now have our own fleet of new model 4×4 safari customised Landcruisers designed for the challenging road conditions. They have been converted by a Toyota approved manufacturer with our specific requests which are a result of our many years’ experience in the industry. Each offers window seating and roof hatches. With our own in-house workshop and skilled mechanics, we ensure our vehicles are regularly serviced and maintained, and is always available. We do our best not to “hire in” vehicles, but if we do, we ensure they are thoroughly checked beforehand.
Our Guides
All of our guides are highly experienced, some have been with us for more than 10 years and are renowned as some of the best in the country. Each of our guides is both your driver and your guide and will usually accompany you throughout your entire safari. All have undergone numerous guiding courses, courses in wildlife knowledge and identification, first aid courses, and hold a number of certificates on “off-road driving”.
Personalised and Intimate Safaris
We make a point of keeping our safaris personalized and intimate with as much personal contact as possible – our safari consultants will design itineraries to match individual requirements and interests with various suggestions provided as working through the safari design process via personal email and phone call discussions. We aim to have our Client Liaison Representative meet guests personally, before and after the safari, to ensure everyone is fully briefed and that the safari meets expectations, as well as offering an opportunity for valuable feedback. In most cases, our guides spend the whole safari with guests from when they arrive at the airport until they depart again. They become an important and large part of the safari, and whilst always being professional, they often become good friends with guests and are then requested for future safaris.
Flexibility
While many safari companies’ only market “pre-packaged” tours, we pride ourselves in our ability to think outside the box, to be able to also provide original and unique tailor-made safaris to suit our clients’ individual preferences. Our experienced safari consultants enjoy the challenge of creating new and innovative itineraries, and enjoy the buzz that comes with creating your dream safari exploring the Pearl of Africa – Uganda.
Back-Up and Support
Our superior insurance coverage is the best available in Uganda. We have comprehensive vehicle coverage as well as passenger liability coverage that goes way beyond any required legal limits. This is done as a result of our experience in the business as well as what we feel is our duty to ensure our clients have the best we can afford and provide here in Uganda.
Our Entebbe workshop provides 24/7 support and back up for vehicles, boats, camp infratructure and other equipment that may be utilised by guests. They endeavour to ensure all pre departure checks are well executed, and that whilst on safari, guest experiences are not impacted by technical issues.
For convenience and safety reasons we ensure all our guides and other staff dealing with clients are provided with access to communication facilities e.g., mobile phones to ensure that relevant personnel can be contacted when needed. We also offer a 24-hour emergency contact line for use on necessary occasions.
Our Network
Not only do we operate safaris, we have our own lodges in key National Parks, a hotel in Entebbe and two boat operations. With these multiple links in the supply chain, we are often able to utilise our own accommodation and services on our safaris. This allows us to pass savings on to our clients and also maintain an element of control over the high standards of service our clients receive at each of our operational bases.
We Care
Our dedicated team is committed to delivering exceptional and memorable journeys for every guest, while also ensuring that we care for Africa and conserve its remarkable biodiversity for future generations to enjoy by protecting nature, respecting cultures, uplifting and supporting local communities every step of the way.
With a leading Responsible Tourism Policy that guides our strong commitment to sustainable tourism principles, we integrate wildlife conservation and community development initiatives into our operations, and those of our partners, to minimise our environmental impact. We support ethical practices, prioritize the empowerment of local employees and the use of eco-friendly, sustainable systems across all aspects of our operations and networks.
Prestige
Over the years we have successfully taken thousands of clients from all over the world on safari. Some of the most famous names in world sport, film and business have travelled with Wild Frontiers on their safaris around Uganda. We’d love to drop a name or two, but client safety and privacy is one of our highest priorities!
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With over 25 years of operation in Uganda and over 40 years of combined safari experience under our belt, we are one of the longest established and largest safari operators in the country.